Navigating the complex system of health and social services can be challenging for many individuals and families, and depending on individual needs and medical diagnoses, care may involve a number of programs, providers, and personnel. To overcome these challenges, the Tennessee Department of Health recently streamlined multiple public health programs, into one integrated model of care coordination, the Community Health Access and Navigation in Tennessee (CHANT). CHANT teams provide enhanced patient-centered engagement, navigation of medical and social services referrals, and impact pregnancy, child and maternal health outcomes.
Who is eligible?
Individuals eligible for CHANT include:
• Pregnant and postpartum adolescents and women
• Children (Birth-21 years)
• Children and Youth with Special Health Care Needs (Birth-21 years)
Have a referral?
CHANT Care Coordination teams are located in each of the 95 Tennessee counties within local health departments. Referrals are accepted from all medical providers and social service agencies. Self-referrals to CHANT are also accepted. Referral forms, instructions and a listing of local CHANT teams are available by accessing the website at www.tn.gov/health/health-program-areas/fhw/early-childhood-program/chant.html or by contacting the CHANT Program, 901-222-9962, Manager, Brenda Watkins.
The CHANT team has well-equipped staff, including Spanish speaking staff members. Interpreter services are also available to anyone who doesn't speak English. People who speak other languages may call the health department's information hotline at 833-943-1658 and be matched up with an interpreter via the LanguageLine phone interpretation service. This service can help not only speakers of Spanish, but many other languages as well.
Each member of the family unit is screened for the following:
• Social services needs
• Mental /behavioral health risk
• Child health and development milestones
• Special health care needs
• Medical risk
• Health insurance
• Medical and dental services
Pathways of Care
• Behavioral Health
• Child Health and Development Education
• Children and Youth with Special Health Care Needs (CYSHCN)
• Dental Home/Referral
• Developmental Screening/ Referral
• Family Planning
• Health Insurance
• Immunization Screening/ Referral
• Maternal Loss
• Medical Home/Referral
• Pregnancy/ Postpartum
• Perinatal Loss
• Smoking Cessation
• Social Service Referral
• Transition of CYSHCN 14+ yrs.
• Link patients and families with resources to facilitate referrals and respond to medical and social service needs
• Home Visits
• Communicate Care plans and goals and proactively track patients as they go to and from clinical care to communities
• Identify and refer eligible high risk patients to available EBHV Programs